Shipping policy

Turnaround

Custom jewelry takes approximately 4 weeks to create and ship.

 

Carriers & Delivery

We ship via USPS (approximately 14–30 business days).

In-store pickup is also available by appointment at 655 N. Central Ave, 17th Floor, Glendale, CA 91203.

 

Shipping Rates

Shipping is free.

 

Returns, Refunds & Exchanges

Due to the custom nature of our products, all sales are final. We do not accept returns or exchanges.

 

Damaged or Incorrect Items

If your order arrives damaged due to shipping, or if you receive the wrong item, please contact us immediately upon receiving your package. You must provide your name, order number, and photo evidence of the damaged or incorrect item(s).

Please email nush@cmjanddiamonds.com to report the issue. We will work with you to arrange a refund or reship your item(s) as appropriate.